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How can Customer Support remote in my computer?

When you need software assistance, it is appreciated if someone can see what you are seeing and what is causing you the problem. Remote Assistance is all about that!

  • In Jaltest Software, there is an automatic installation of TeamViewer/Quick Support.
  • This can be launched from a desktop icon or from the question mark on the top right side of the software.

 

1. Click on the question mark.

 

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2. Select the “Remote Assistance” option.

 

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3. Accept the term and conditions.

 

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4. Provide Jaltest Customer Support team with your ID and password. Their phone number is (305) 960-7651 or email at customersupport@jaltest.com.

 

jaltest-quick-support

 

If you need further help, reach out to us via email at Sales@yourmachinediagnostics.com.