There might be different reasons: Obsolete software version, missing files, antivirus, admin privileges, etc. Check out the following options.
- Installing the latest Jaltest Software version will usually fix this problem.
In order to better address any issues you may have with your Jaltest Equipment our team would need to have remote access to the computer containing your Jaltest software.
Please follow these steps:
1. Download and run this file. Internet access is necessary.
DOWNLOAD QUICKSUPPORT
2. Provide our Customer Support team with the ID and PASSWORD displayed.
3. Connect the Jaltest Link to the computer by USB cable.
We will remote in and fix the issue for you. Send us your remote connection request to Sales@yourmachinediagnostics.com.